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Privacy Policy

Keychron, Inc. Pvt ltd (collectively “Keychron”, “We” and “Us”) respect your privacy.
This Privacy Statement explains how Keychron collects and uses personal data from visitors to its web and mobile sites that link directly to this Privacy Statement (collectively “Sites”).

 

ACTIVELY SUBMITTED DATA

If you call us, send us an email, or fill out a form on one of our Sites, we use the information you provide to respond to your request or to otherwise communicate
with you or assist you. If you make purchases through our Sites, we may collect datanecessary to process your order, such as your shipping address, products ordered, and your contact information.

PASSIVELY PROVIDED DATA

Information We Collect When You Use Our Website

As you interact with our website , we automatically collect usage and technical data (described below) about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies.

When you access our Sites, depending on your opt-in choices, certain information about your computer or mobile device is shared with us, information stored in
cookies, IP address, access times, the web pages from which you came, the regions from which you navigate the web page, and the web pages you access. We use this information to better understand the interests of the users of our Sites, to improve our Sites, services, and products.

DATA USE AND SHARING

We use the data that collected to provide you with better, lavish, interactive
experiences. In particular, we may use data to:

  • Processing your order, including taking payment, supplying products and any after sales services such as
  • cancellations and returns;
  • improve and develop our products;
  • personalize your experience; analysing sales to help us understand and improve our business;

making suggestions and recommendations to you and other users of our website and about goods or services that may interest you or them.

advertise and market to you subject to applicable legal requirements, which may include sending promotional communications, targeting advertising, and presenting you with relevant offers.

DATA SHARING

This website will never provide, exchange, rent or sell any of your personal information to other individuals, groups, private companies or public authorities, except where there is a legal basis or contractual obligations.

We may share your personal data with third parties under certain circumstances. We use affiliated and unaffiliated service providers that help us process personal data to deliver services and run our business subject to strict confidentiality agreements.

These companies are required to abide by our data protection and security requirements and are not allowed to use personal data they receive from us for any
other purpose.

We may disclose your personal information to

comply with relevant laws, regulatory requirements, and to respond to lawful
requests, court orders, and legal process;
to protect and defend the rights or property of us or third parties, including enforcing
agreements, policies, and terms of use;
in an emergency, including to protect the safety of our employees or any person; or
in connection with investigating or preventing fraud.

We may share your personal data for purposes of a business deal, or negotiation of a business deal, involving sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, divestiture, joint venture or partnership, or bankruptcy transaction or proceeding.

We also freely use and share aggregated and pseudonymous information for performance and analytics purposes that cannot be used to identify you individually.

THE USE OF COOKIES

In order to provide you with the best service, our website will place and access our cookies on your computer. If you do not wish to accept the writing of cookies, you
can set the privacy level in the browser function item you use. High, you can refuse the writing of cookies, but may lead to some features of the website can not be
executed.

CHILDREN

We do not knowingly collect or maintain information about persons under 13 years of age. If we learn that information about persons under 13 years of age has been
collected on or through the Sites, we will take appropriate steps to delete this information. If you are the parent or legal guardian of a child under 13 years of age who has registered for an account or service on our Sites, please contact us using the contact information below to have that child’s account or service terminated and
personal information deleted.

DATA SECURITY

We use TLS certificates, encryption, data access limitations, anti-virus software, and
firewalls to reduce the risk of unauthorized access to personal data. No data transmission over the Internet or any wireless network is entirely secure. Be mindful
of security risks when you transmit personal data to us and when you post information in our public forums.

If you receive an email purporting to be from Keychron asking for personal data, please do not respond to the email but please let us know that this has happened so
we can check whether the email is genuine.

If you would like to question or report any security issues in any of our products, please all info and required attachments and send it to  enquiry@keychron.in